Ideas shaping the digital world

With AI evolving beyond Large Language Models, can businesses progress beyond chatbots and towards agentic AI to transform how customer experience is delivered? What opportunities does this create for improved service, and how does this impact human roles? We’re excited to be discussing these points and more with Reza and Craig, who each bring their own perspectives. Reza as a CTO of a large telco, where he leads initiatives that harness AI, CX UC and Cloud technologies to pi

Scaling beyond isolated successes There are interviews that feel transactional, and then there are conversations that feel earned. This one falls firmly into the latter. Greg Steel isn't just an observer; he's spent years embedded in complex, highly regulated enterprises where data is a structural dependency, the very bedrock of operations. Our discussion sidestepped the latest AI hype cycle. Instead, we drilled into the persistent failures: Why do heavily invested organisati

Beyond the Dashboard:Dawn Carter on Inclusion,Architecture, and People-First Leadership Diversity & Accessibilityin Data You’ve spoken passionately about making data and technology accessible to everyone, not just those already in the room. What practical steps do you think organisations and industry events could take to create genuinely inclusive experiences — from deaf awareness to mobility access and quieter spaces? Inclusion isn't about being invited into the room and bei

Fireside Chat with Cathy Arnold, Head of Data Services, University of Leeds Q: Cathy, let’s start with your journey. How did your career path bring you into data leadership? Cathy: I started as an architect in the private sector in the 1980s and was lucky to work on some exciting projects in the airport sector, education and regeneration including the development of Canary Wharf. I got interested in contract disputes and qualified as a Chartered Arbitrator in 1990. That legal

Becky Lodge doesn't wait for systems to change. She changes them. Over the past decade, she's built two brands that address structural problems in the UK innovation economy today. StartUp Disruptors trains and coaches business founders to build start-ups and investment-ready companies. Over 10,000 leaders have gone through the programme over the last decade since the movement started in a Portsmouth pub to help people that wanted to start a business but were new to business.

An innovator with influence If you want to feel inspired about the data industry, its possibilities and what a more diverse generation of leaders can do within it, talk to Kinnari Ladha With two decades of industry experience behind her, regularly placed in the DataIQ 100 and a well-deserved winner of our very own Digital Edge Data & AI Leadership Award, we were excited to sit down with Kinnari to find out about the passion, dedication and expertise that drives her success.